Purchase information

1. General provisions

 

1.1. These general conditions of sale (hereinafter, “General Conditions”) apply to all distance sales of “Luxury Kings” products (hereinafter, “Products” or “Product”) carried out through the
www.luxurykings.in website (hereinafter, “Website”).
www.luxurykings.in website (hereinafter, “Website”).

 

1.2. Distance selling services described in these General Conditions are only available to consumers (hereinafter, “Clients” or “Client”) being natural persons acting for purposes extraneous to their trade, business, craft and profession, aged over 18 (or, if they are minors, duly authorised by their legal representative).

 

1.3. The language used to enter any contract through this Website is Indian.

 

1.4. Clients are required to carefully read the General Conditions, which have been made available on the Website to enable Clients to acknowledge, store and reproduce them pursuant to the Indian Distance and Door-to-Door Sales Act (2005:59) (hereinafter,“Distance Sales Act”).A copy of the General Conditions shall in any case be sent to the Client by email, as set out in Paragraph 7 of these General Conditions.Contracts with the Clients will be archived by Luxury Kings with access for the Clients via the Website through their account.

 

1.5.Contracts entered into with Luxury Kings (as defined below) through the Website are governed by Indian law, including the Indian Consumer Sales Act (1990:932) (hereinafter, “Consumer Sales Act”) and the Distance Sales Act.

2. Price

 

2.1. The prices of the Products are indicated on the Website in Rupee. Delivery costs could be added to the price of the Products and are indicated separately on the order form.

 

2.2. Luxury Kings regularly verifies that all the prices displayed on the Website are correct, however, cannot guarantee the absence of errors. In the event that an error in the pricing of a Product is detected, Luxury Kings shall offer the Client the opportunity to purchase the Product at the correct price or to cancel the order.

3. Purchases

 

3.1. The essential characteristics and the price of each Product are provided for each Product displayed on the Website.

 

3.2. Before they submit an order proposal, Clients should ensure that they read and understand all the instructions provided during the purchase procedure along with these General Conditions, because they will be bound by all of them once a contract comes into existence. To purchase a Product, Clients must fill in an order proposal and send it to Luxury Kings through the Website. Clients must place the Product in their “shopping bag” and, after having read and accepted these General Conditions, with particular regard to the delivery charges and the conditions for the right of withdrawal, as well as after having read the privacy policy statement, must select the desired payment method and choose the “place order” option.

 

3.3. If Clients need to correct any errors in data they have entered, they should follow process provided on the Website, before sending their order proposal. In particular, Clients may alter the quantity of Products that they intend to purchase by adding or removing one or more Products from their “shopping bag”.

 

3.4. By sending an order proposal to Luxury Kings, the Client acknowledges and declares that (s)he has read all the instructions provided during the purchase procedure and fully accepts these General Conditions.

 

3.5. Without prejudice to the use of data described in the privacy policy statement and subject to the express consent of the Client, the order proposal and the Client’s data related to that order proposal may be kept by Luxury Kings for the period required by applicable legislation.

4. Method of payment

 

4.1. PayPal and Visa are debited before items are shipped or before services are activated by Luxury Kings.

5. PROMO CODES

 

5.1. Promo Codes should be entered during the checkout process to be valid. Attempting to add a promo code after purchase will not be honored.

6. TAXES

 

6.1. All prices shown on the Luxury Kings website, luxurykings.in, are excluding VAT, in accordance with the applicable legislation. In case an order will be shipped to a delivery address within EU, the VAT will be added at the checkout.

 

6.2. Please note that in case of an order is shipped to an delivery address outside the EU, you may be subject to import duties and taxes, which are collected when the shipment reaches your delivery address. You will be responsible for payment of such import duties and taxes. It should be noted that Luxury Kings has no control over these charges and, since these charges are different for different countries, Luxury Kings cannot predict their amount. We advises you to contact your local customs office for further information.

7. Worldwide Shipping

 

7.1. We will ship to your PayPal or Payment Card registered address ONLY. Any requests or payments made to an alternative address will NOT be shipped. Please Note: International shipments may be subject to import taxes and/or customs fees. These fees are the responsibility of the recipient.

 

7.2. US Customers
Due to the increased security measures at the US Customs, deliveries to the US can take up to 28 days.

 

Please note
All items will have to be signed for. We send items as soon as possible and we are not responsible for delivery times once shipped. Tracking code/reference will be given to the customer to track their item(s).

 

7.3. International Delivery with FedEx Express. For full insurance please contact us for a quotation.

 

7.4. Damaged packages. If any delivery of a products contents appear to be damaged, the package MUST be signed for as ‘damaged’ and we must be notified immediately. Failure to do so will invalidate shipping insurance claims and we will not be liable for the damage.

8. information on products and their availability

 

8.1. Information on Products, along with the relevant product codes, are available on the Website.

 

8.2. Production of the Phones
Luxury Kings design and customize each phone uniquely for each customer, production time for each phone is up 30 days from the date you have confirmed the design.

 

8.3. Customizations
Luxury Kings do not charge you for the image, we are charging you for the engraving. So you, the customer, must have your own rights on images used, not Luxury Kings. As with all aspects of personalisation, there is a risk of error, be it mechanical, material differences or even human errors. Whilst all steps will be taken to minimise these risks, we as Luxury Kings undertake all work on the provision that we accept no responsibility for loss of product, or expenses incurred to rectify mistakes.

9. Conclusion of the contract

 

9.1.The contract between Luxury Kings and the Client shall be deemed to be executed at the moment that the Client receives confirmation from Luxury Kings that his/her order proposal, sent through the process set out on the Website, has been concluded successfully, once the availability of the Product has been verified and the price for the purchase has been debited to the Client’s credit card or, in the case of payment by bank transfer, confirmation of the receipt of the bank transfer has been received. The Client’s order proposal shall become binding on Luxury Kings when the Website purchase procedure is completed without error.

 

9.2. Luxury Kings reserves the right to partially fulfil any order proposal in the event that one or more of the Products ordered by the Client is not available. In such cases, only the sum relating to the partially fulfilled order proposal shall be debited.

 

9.3. Luxury Kings shall not be liable for errors due to Client’s connection to the Website.

 

9.4. At the moment of confirmation of the order or execution of the contract, Luxury Kings shall provide the Client, by email, a summary of the General Conditions, information on the essential characteristics of the purchased Products, a detailed indication of the price and means of payment, information on delivery charges, information on the conditions, including information on the exclusion of the right of withdrawal for personalised Products, the address to which complaints may be addressed, information on support services and on existing commercial terms. The Client should immediately review this communication and notify Luxury Kings of any errors or omissions immediately.

10. Invalidity of the order proposal

 

10.1. Notwithstanding the provisions of Paragraph 7 above, no order proposal shall be considered as accepted by Luxury Kings nor shall any contract be concluded between Luxury Kings and the Client if Luxury Kings has reasonable reason to believe that the Client:

 

(i) intends to purchase the Products for commercial or professional purposes;

 

(ii) is not a bona fide Client; or

 

(iii) attempts to exercise a right of cancellation in any illegitimate manner.

 

10.2. In such cases, the order proposal sent by the Client shall be void and have no effect. Luxury Kings shall notify the Client, by email, ofits non-acceptance of the order proposal and the failure to conclude the contract and shall also cancel any debit and/or charge against the Client.

11.Transport and delivery

 

11.1. In case of payment by bank transfer, deliveries shall be sent once the transfer has been received in cleared funds by Luxury Kings.

 

11.2. Delivery charges shall be borne by the Client and are indicated separately on the order form and invoice.

 

11.3. All purchases shall be delivered by a selected courier service (e.g. UPS Express) (hereinafter, “Courier”) between Monday and Friday excluding Saturdays, Sundays and local or national holidays, from the day following that of the confirmation of acceptance of the order proposal, on the basis of the indicated availability. Luxury Kings is not responsible for delays that are unforeseeable and/or attributable exclusively to the Courier.

 

11.4. In all cases, except those of force majeure or unforeseeable circumstances the Products shall be delivered within 30 (thirty) days from the day following that of the contract conclusions per Paragraph 7.1 above, unless Luxury Kings notifies the Client, including by email, within the same term or by the last date agreed for delivery, of the ordered Products being unavailable, including temporarily unavailable. In this event, Luxury Kings shall reimburse any sums paid by the Client in respect of the order.

 

11.5. The Client or his/her nominated representative must be present at the delivery address indicated on the order for delivery of the Products. At the time of delivery of the Products by the Courier, the Client is required to verify:

 

(i) that the number of items being delivered corresponds to that indicated on the delivery note; and

 

(ii) that the packaging and its seals are intact, undamaged, not wet or altered in any manner. Any damages to the packaging and/or the Product, or discrepancies in the number of items or documentation must be immediately indicated in writing on the Courier’s delivery note. Once the Courier’s document has been signed and no objection has been raised by the Client, the Client may not make any objection to the exterior characteristics of the consigned parcel.

12. Dispatching and delivery confirmation

 

Luxury Kings shall send the Client a confirmation email once the Products are dispatched and a further communication once the Products have been delivered.

13. Wrapping or packaging

 

Products purchased from the Website are delivered with high standard packaging.
Luxury Kings shall make every effort to satisfy the Client’s request.

 

However, once the Product has been dispatched, the order cannot be cancelled or amended.

14. Lack of conformity

 

If a Product sold by Luxury Kings has manufacturing defects or in any case of alleged lack of conformity of Products sold by Luxury Kings, the Client must immediately contact Online Supportby email to info@luxurykings.in

15. Errors or inaccuracies

 

Luxury Kings undertakes to provide up to date information in the sections of the Website relating to the description and/or sale of the Products. However, Luxury Kings cannot guarantee the Website will be error free. The Website in question may contain typing errors, inaccuracies or omissions, for example relating to the price or availability of the Product or in the information provided on the Product. Luxury Kings reserves the right to correct such errors, inaccuracies or omissions, even after an order proposal has been sent, and also reserves the right to change or update information at any time without prior notice.

16. Guarantee of authenticity and intellectual property rights

 

Luxury Kings guarantees the authenticity of all Products purchased on the Website. Products bearing the Luxury Kings trademark are produced with the best materials, are manufactured by artisans.

 

The “LUXURY KING’S” trademark, together with the set of figurative and non-figurative trademarks, service marks, present in the Products, the relevant accessories and/or packaging, marks consisting of shapes of goods, that are subject to registration or otherwise, together with all the illustrations, images and places protected by copyright, and more generally all the intellectual property rights relating to the Products, are and remain the exclusive property of Luxury Kings.

17. Applicable law and competent jurisdiction

 

These General Conditions are governed by Indian law and must be interpreted in accordance with Indian laws.

 

Any disputes arising from the interpretation, validity and/or execution of these General Conditions shall be subject to the mandatory territorial jurisdiction of the competent court of the place of residence or domicile of the Client/consumer.

18. Contacts

 

Please direct any enquiries you may have about the Luxury Kings website or online purchases to info@luxurykings.in or contact our customer service via phone, WhatsApp, Viber: